Denz Ai Term of Service

1. Acceptance of Terms

By accessing or using Denz.ai (“the Platform”), operated by World AI Group, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Platform.

2. Description of Service

Denz.ai is a customer relationship management (CRM) platform that enables marketing agencies and their clients to manage leads from multiple sources, track communications, monitor bookings, and automate outreach through AI-powered calling, SMS, and email.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized use of your account.
• One person may not maintain more than one account without prior authorization.

4. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable laws
• Send unsolicited communications (spam) through the Platform’s SMS or email features
• Attempt to gain unauthorized access to other users’ accounts or data
• Upload malicious code or interfere with the Platform’s operation
• Use the Platform to store or transmit content that infringes on intellectual property rights
• Violate Facebook, Google, Twilio, or any other third-party service provider’s terms of use

4a. SMS / Text Messaging Terms

Denz.ai is a software provider; SMS (text) messages are sent by our clinic customers, on their own behalf, to recipients who have provided their phone number and consented to be contacted. Each clinic customer is responsible for collecting the recipient’s consent before messaging. Messages are limited to follow-ups on the recipient’s own inquiry and review or feedback requests to the clinic’s existing patients. No marketing, promotional, or third-party marketing messages are sent through this program.

• Consent to receive text messages is not a condition of purchasing any goods or services.
• Message frequency varies based on your interactions with the business.
• Message and data rates may apply according to your mobile carrier plan.
• You can cancel text messages at any time by replying STOP. After you send STOP, you will no longer receive messages from that sender.
• Reply HELP for assistance, or contact the business that messaged you directly.
• Carriers are not liable for delayed or undelivered messages.
• Mobile information and text messaging opt-in data and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.

See also our SMS Opt-In Disclosure and Privacy Policy (section 5a).

5. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy. By using the Platform, you consent to the collection and use of information as described in the Privacy Policy.

6. Third-Party Integrations

The Platform integrates with third-party services including Facebook (Meta), Google Ads, CallRail, Twilio, SendGrid, and Calendly. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability or performance of third-party services.

7. Client Data Responsibility

Clients using the Platform are responsible for ensuring they have obtained proper consent from individuals whose data is stored in the CRM. Clients must comply with all applicable data protection laws (including GDPR, CCPA, and TCPA) when using the Platform’s communication features.

8. AI Receptionist

The AI Receptionist feature uses artificial intelligence to conduct outbound phone calls on behalf of clients. By using this feature, you agree to comply with all applicable telemarketing and automated calling regulations. You are solely responsible for obtaining consent from call recipients where required by law.

9. Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these Terms of Service, engage in abusive behavior, or pose a risk to the Platform or other users. Upon account deletion, all associated data will be permanently removed.

10. Limitation of Liability

To the maximum extent permitted by law, Denz.ai and World AI Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities, arising from your use of the Platform.

11. Changes to Terms

We may modify these Terms of Service at any time. Continued use of the Platform after changes constitutes acceptance of the revised terms. We will notify users of material changes by posting the updated terms with a revised date.

12. Contact

For questions about these Terms of Service, contact us at:

Denz.ai — World AI Group
Email: admin@worldaigroup.com