Reliable IT Infrastructure & Dental Equipment Repair

Keep your dental and healthcare clinic running without interruptions. Proactive 24/7 IT support, local/cloud backups, HIPAA/PIPEDA cybersecurity, VOIP phones, and technical equipment coordination.

Overcome Daily Clinical IT Roadblocks

Unplanned technology breakdowns disrupt appointments, frustrate staff, and expose your clinic to cyber risks.

Workstation Downtime

Frozen front-desk PCs halt check-ins, delayed treatment room screens stall x-ray viewing and appointments.

Cyber Threats & Breaches

Unprotected endpoints risk ransomware encryption, leaked patient data, and severe compliance penalties.

Unverified Backups

Practices think they are backed up until a disk crash reveals files haven’t synced in months.

Vendor Finger-Pointing

Staff waste hours on hold with software vendors, sensor manufacturers, and ISPs to solve one issue.
Transparent Pricing

Monthly IT Support Packages

All prices in Canadian Dollars (CAD) before HST. Predictable monthly investments tailored to your clinic footprint.

5 PCs
1 PC 10 PCs 20 PCs
Recommended for your size: Package A — Essential $399/mo

Package C

CLINIC CARE PLUS

Best for busy clinics requiring higher support & storage.

$1,299 / month CAD
  • Up to 12 computers + 1 server
  • Comprehensive PC & server security licenses
  • Managed backup (1 server, up to 5 TB)
  • Daily backup logs & quarterly restore tests
  • Quarterly strategic IT review

◷ Support Hours & Onsite

Mon–Fri, 9am–5pm EST. Onsite visits billed at $120/hr (2-hour minimum). After-hours emergency work from $150/hr.

⌁ Local & Cloud Backups

M365 email backups and additional server storage are quoted separately based on data retention needs.

▤ Quotation Assurance

Final quotes require technical assessment and confirmation of hardware/supplier costs.

Complete Coverage

IT Services & Medical Equipment Support

Explore how we protect and optimize every technology asset in your practice.

⌘

IT Support & Desktop Helpdesk

Troubleshooting for Windows PCs, laptops, printers, scanners, and essential software.

Value: Keeps staff working efficiently with 24/7 technical dispatch availability.
▣

Server Management

Proactive server monitoring, routine OS patching, storage optimization, and user permissions.

Value: Ensures fast, uninterrupted access to central patient records & software.
✚

Dental & Medical Software IT

Workstation connectivity, x-ray imaging paths, sensor drivers, printer configuration, & vendor sync.

Value: Resolves IT issues that impact practice management & digital imaging workflows.
⬡

Cybersecurity & Endpoint Protection

Managed endpoint security, multi-factor authentication (MFA), firewall rules, and patch controls.

Value: Dramatically reduces exposure to ransomware, email phishing, and data loss.
☁

Backup & Disaster Recovery

Automated local and cloud backups with daily status checks and scheduled recovery test restores.

Value: Enables rapid recovery following hardware crashes or accidental file deletions.
☎

Clinic VOIP Phone Systems

Auto-attendants, ring groups, mobile app routing, and unlimited SMS attached to clinic's main number.

Value: Streamlines reception calls and enables SMS patient appointment reminders.
⌁

Network, Wi-Fi & Security Cameras

Managed switches, isolated patient guest Wi-Fi, PoE cameras, NVR recording, and remote app viewing.

Value: Fast wireless connectivity for staff equipment & security monitoring of premises.
+

New Clinic Setup & Cable Runs

Complete technology planning, structured cabling, computer deployment, wall mounts, and phone setup.

Value: Delivers a fully integrated tech environment ready for opening day.
ϟ

Internet Failover & UPS Backup

Dual-WAN internet failover router config and battery UPS protection for core network gear.

Value: Prevents total internet outages during short power bumps or ISP downtime.
Hardware & Upgrades

Project Add-Ons & VOIP Offers

One-time setups and hardware integrations to upgrade your clinic infrastructure.

VOIP Systems $120–$160 / mo

Small Clinic Phone Package

We configure your phones so calls ring at the right desks, follow business hours, and route seamlessly to mobile or voicemail.

  • 3 Dedicated VOIP Business Numbers
  • Unlimited SMS System + Mobile App
  • Business-Hours & Auto-Attendant Setup
  • Setup & Number Transfer: $400–$1,000
Security & Surveillance $1,500–$2,000

4-PoE Security Camera Package

Complete clinic physical security installation for reception, main entrance, and hallway monitoring.

  • 4 High-Definition PoE Cameras
  • Network Video Recorder (NVR) + Storage
  • Remote Smartphone & PC Access Config
  • Standard Professional Installation
New Computer Setup

$200 – $300

Per workstation. Includes OS setup & data transfer.

Business Wi-Fi Install

$900 – $1,400

2–3 access points with guest isolation setup.

Network Cabling

$110 – $150

Per cable run. Termination & testing included.

Email Migration

$100 – $200

Per mailbox ($500 project minimum). Seamless M365 transfer.

Frequently Asked Questions

What are your regular support hours and emergency response options?
Standard support hours are Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern (excluding holidays). In the event of emergency requests after hours or on weekends, on-site response is available starting from $150/hour if remote troubleshooting cannot resolve the issue.
We handle workstation connectivity, digital x-ray imaging software pathways, and network connections for dental devices. For specialized mechanical or hardware repairs on dental chairs/autoclaves, we coordinate directly with your specialized equipment suppliers so your staff only has one IT/tech contact.
Our technician evaluates your PCs, local server, network firewall, backup system, and Wi-Fi coverage. During this visit, we also fix minor troubleshooting issues free of charge while outlining any recommended improvements.
Monthly plans include backup monitoring and scheduled restore tests up to the plan limit (e.g., 2 TB or 5 TB). Specific Microsoft 365 cloud backups, extra storage, and hardware NAS drives are quoted separately based on your practice size.

Ready to Safeguard Your Practice Technology?

Book a free technical assessment today. We'll evaluate your setup and resolve minor IT issues on-site free of charge.

Book Your Free IT Check