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IT Support & Desktop Helpdesk
Troubleshooting for Windows PCs, laptops, printers, scanners, and essential software.
Value: Keeps staff working efficiently with 24/7 technical dispatch availability.
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Server Management
Proactive server monitoring, routine OS patching, storage optimization, and user permissions.
Value: Ensures fast, uninterrupted access to central patient records & software.
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Dental & Medical Software IT
Workstation connectivity, x-ray imaging paths, sensor drivers, printer configuration, & vendor sync.
Value: Resolves IT issues that impact practice management & digital imaging workflows.
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Cybersecurity & Endpoint Protection
Managed endpoint security, multi-factor authentication (MFA), firewall rules, and patch controls.
Value: Dramatically reduces exposure to ransomware, email phishing, and data loss.
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Backup & Disaster Recovery
Automated local and cloud backups with daily status checks and scheduled recovery test restores.
Value: Enables rapid recovery following hardware crashes or accidental file deletions.
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Clinic VOIP Phone Systems
Auto-attendants, ring groups, mobile app routing, and unlimited SMS attached to clinic's main number.
Value: Streamlines reception calls and enables SMS patient appointment reminders.
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Network, Wi-Fi & Security Cameras
Managed switches, isolated patient guest Wi-Fi, PoE cameras, NVR recording, and remote app viewing.
Value: Fast wireless connectivity for staff equipment & security monitoring of premises.
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New Clinic Setup & Cable Runs
Complete technology planning, structured cabling, computer deployment, wall mounts, and phone setup.
Value: Delivers a fully integrated tech environment ready for opening day.
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Internet Failover & UPS Backup
Dual-WAN internet failover router config and battery UPS protection for core network gear.
Value: Prevents total internet outages during short power bumps or ISP downtime.